FAQ'S

Please select a category from the list below:

  • GARMENT CARE SHOP
  • MY DETAILS
  • ORDERING
  • PAYMENT
  • DELIVERY
  • RETURNS & REFUNDS


  • CLEANING SERVICES
MY DETAILS

Do you store my personal details?

Yes. For cleaning collections we require a small amount of information which we store on secure servers with your account details. Storing this information will allow you to sign in quickly the next time you require a collection.

How can I change my details?

Once you have signed in using your username and password a purple bar will appear at the top of the screen. This bar confirms you are signed in and if you click the 'edit details' text you will go to a screen where you will be able to change any of your details.

How can I remove my personal details?

To remove your details from our server, please write to Purple Label Limited, Database Removal, 57 Milton Park, Abingdon, Oxfordshire, OX14 4RX.